Mastering the sales skills of imported bearings can allow bearing sales personnel to better understand the consumer psychology of customers, and can better design bearing sales strategies and successfully complete the sales goals of imported bearings, but the communication in bearing sales is not only normal Therefore, the communication skills in bearing sales are more and more valued by imported bearing salesmen. Here, we have collected a collection of communication skills in the sales of imported bearings. We use look, smell, ask, and cut to show the key points of communication. Let's take a look. 1. 'Looking' - listening skills This includes listening attentively and confirming in a timely manner. When contacting customers by telephone or face-to-face communication, we must listen to the customer's speech attentively and carefully, and must listen with a purpose, so as to discover the information that the customer intentionally or unintentionally reveals that is beneficial to the sales of imported bearings. In the process of listening, timely interjection, on the one hand, expresses respect and attention to the customer, on the other hand, it helps to correctly understand what the customer wants to express. To ensure the correctness and accuracy of the information held by the imported bearing sales staff, a good communication effect can be achieved. Second, 'smell' - observation skills Observation skills run through the entire sales process of imported bearings, especially when establishing a good relationship with customers, it is very valuable. In the process of communicating with customers, a customer's eyes, an expression, and an inadvertent action are all reflections of his psychological state. An excellent bearing salesperson must be good at grasping and responding in a timely manner. Likewise, the environment around the client, specifically the layout and display style of his office, also reflects the client's behavior pattern to a certain extent, providing the necessary information on how to build a long-term relationship with him. Using this information and the import bearing salesperson's own understanding can help the bearing salesperson build relationships with customers and decide what to do next. 3. 'Ask' - the skills of asking questions After obtaining some basic information, asking questions can help the imported bearing salesman understand the needs of the customer, the concerns of the customer and the factors that affect his decision. At the same time, when the communication atmosphere is not very natural, you can ask some general questions and questions that customers are interested in, temporarily deviate from the main topic to ease the atmosphere and make both parties relaxed. When the time is right, you can ask some leading questions, gradually get to the point, stimulate customers' interest in the product, and arouse the urgent needs of customers. For example, if the product is not purchased in time, it is likely to cause unnecessary losses, but after purchasing the product, all problems can be solved, and the investment is considered very worthwhile. This is the ultimate effect of leading questions. At this time, as an imported bearing salesperson, you need to get a conclusive answer from the customer, and you can ask some conclusive questions to lock the results of the imported bearing sales process. In the whole process of communicating with customers, it is necessary to keep basically the same frequency as the customer's thinking progress. Don't be too hasty. When the time is immature, it is easy to cause customers to be disgusted and give up all previous efforts. Don't miss the opportunity. When signing the request, I worry about being rejected and delaying the opportunity. Fourth, 'cut' - interpretation skills Interpretation is particularly important in the recommendation and closing stages of imported bearing sales. In the recommendation stage, in order to persuade customers to buy, explain and make statements about their company, products, services, etc., in order to achieve the purpose of ordering. During the negotiation process, that is, when the sales of imported bearings is coming to an end, many substantive issues will be involved, and the two parties will have some differences for their own interests, which will cause obstacles for the two parties to reach a final agreement or even sign a contract. explain to resolve. The content to be explained should not be too complicated, just include the content for the purpose of explanation. The explanation should be concise and logical. When it is necessary to explain the details, the details that are not painful should be avoided. The expansion must be expanded, and the concise must be concise, especially when recommending to customers, it should not be hesitant. The key to a successful explanation is to use simple language and avoid technical terms that are too technical, especially ones that are unclear to your clients. Use these terms only if your client understands them, and use them appropriately to avoid unnecessary mistakes.
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